I am Rishabh Pratap Singh Sisodia, a Master of Science in Business Analytics candidate at the University of Southern California's Marshall School of Business. My career has focused on leveraging data to drive strategic decisions, highlighted by my role as a Senior Business Analyst at Citigroup. There, I led initiatives that significantly enhanced B2B2C credit card services, boosting sales for major retail partners. Previously, I worked at EXL Service as Business Analyst, developing machine learning solutions for healthcare campaigns, and in Summer 2024 as Data Analyst at KiE Square Analytics, where I created a vital cross-marketplace visualization dashboard.
My academic contributions include a research paper published in a Springer journal, which introduced a novel method for enhancing neural network efficiencies using skip layer connections. This work addresses the classification challenges of weakly labeled acoustic data and sets new standards in the field. Currently, I am applying my analytical skills in academia, co-authoring a textbook on Marketing Channels and Organization with Professor Gary Fraizer, aimed at transforming educational approaches to channel strategy and management.
Driven by data and inspired by results, I am committed to blending analytical rigor with strategic business insights.
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Python, SQL, Tableau, Power BI, SAS, MongoDB, HiveQL, TensorFlow, Keras, Scikit Learn, Matplotlib, Excel, Pandas, Numpy
Hypothesis Testing, Statistical Testing, Regression Analysis, A/B Testing, Forecasting, Machine Learning, Data Visualization, Customer Segmentation, Customer Dynamic targeting, Descriptive Analysis, Forecasting, Decision Management
Data-Driven Strategy, Storyboarding, Dynamic Targeting, Business Intelligence Reporting, Project Management
Retail Analytics, Decision Analytics, Healthcare Analytics, Consumer Analytics
University of Southern California
Master of Science in Business Analytics
(August 2023 β Current)
• CGPA: 3.70 (Dean's
list)
• Activities:
Co-authoring a comprehensive teaching manual for a Marketing Channel and Organization
textbook, drafting in-depth case studies on B2B and B2C marketing channel
strategies for over 30+ prominent firms as a Research Assistant at USC Marshall School
of Business.
•USC Marshall's Business Analytics
Student Association Ambassador
• Relevant
Courses: Machine Learning, Deep Learning, Applied Statistics, Relational and
non-relational Databases, Time Series Analysis, Forecasting, Data Analytics and Visualization,
Business Analytics, Text Analysis and Natural Language Processing (NLP), Quantitative Investing,
Product Management, Business Communication, Business Model for Digital Products
• Projects:
High-Frequency Trading Model: A Challenge to the Random Walk Hypothesis
•Exploring the Impact of Different Audio
Features on Predicting Song Popularity
•Zillow Property Price Prediction Model:
Harnessing Data Analytics for Real Estate Valuation
•Regression Analysis on Dunnhumby Sales:
Leveraging Transactions, Demographics, Marketing Campaigns, and Store-Level KPIs
•ASL Classification Using Transfer
Learning: Advancing Sign Language Recognition
Vellore Institute of Technology
Bachelore of Technology in Electronics and Communication Engineering
(June 2016 β June 2020)
• CGPA: 8.75 (VITEEE Entrance
Scholarship: Top 2% in 250,000 applicants)
• Activities:
Team lead at Innovation Labs (VIT Bionest)
•Volunteer at Yash Vardhan Chartibale
Trust to educate underprivileged children
• Relevant
Courses: Python programming, Object Oriented Programming, Data Structure and
Algorithms, Financial Econometrics, Operations Management
• Projects:
Advanced Brain Tumor Detection and Classification using Watershed Segmentation and Convolutional
Neural Networks
•Hybrid Ensemble Method for Solving the
NP-Complete Traveling Salesman Problem
•Time-Series Stock Price Prediction
Leveraging Long Short-Term Memory (LSTM) Networks
KiE Square Analytics
Summer Data Analyst
(June 2024 β August 2024)
• Cross-Marketplace Visualization Dashboard Development: Developed and defined the business use case and unique selling proposition (USP) for a cross-marketplace visualization dashboard, leveraging web-scraped public data to provide insights on price tracking, product strategy, review sentiment analysis, and competitor benchmarking. Conducted SWOT analysis and identified 30+ marketplace KPI correlations to enhance the dashboard's value for eCommerce specialists, product managers, brand managers, SMB owners, and marketing teams, driving data-driven decision-making.
Citigroup
Senior Business Analyst
(April 2021 β July 2023)
• Spearheaded decision analytics initiatives, leading a team to support B2B2C credit card services for multiple billion-dollar retailers. Engineered growth and marketing strategies, and facilitated ad-hoc root cause analysis for data-driven decision-making
Senior Business Analyst April 2021 - July 2023
• Customer Value Proposition and Customer Segmentation:
Led a team of 5 to tailor Customer Segmentation for Marketing
Campaigns driving 9.2% and 11.9% YoY sales growth on PL/CoB cards for 2 US retailers. Applied high-dimensional reduction and
clustering algorithms in Python on Customer KPIs for a tailored marketing strategy (Earned Citi Gratitude Performance Award)
• Loyalty Point Forfeiture Classification and Forecasting:
Executed a loyalty points redemption analysis, classifying behaviors (forfeited/redeemed) with Logistic Regression and forecasted forfeiture trends of at-risk accounts leveraging SARIMA using SAS
and Python. Presented 2x points for at-risk accounts to mitigate NYS Senate 520E bill expected loss and re-engage customers
• APR Tier Adjustment Descriptive
Analysis: Developed a competitive APR adjustment strategy for a
major retailer, ensuring over
92% customer retention and generating an additional ~$90M in expected
revenue. Achieved success from tier adjustments &
Sales/Balance KPI analytics using SQL and Excel and presented visualization for
stakeholder review, exceeding profitability goals
Business Analyst August 2021 - April 2023
• Cluster
Analysis:
Conceptualized campaign offers for Fortune 50 retailer, employing feature selection, K-means++
clustering, and
cluster analysis with SQL and Python achieving ~72% higher sales versus proforma on credit
cards
• Analytical Portfolio Deep
Dive: Directed an in-depth analysis of a newly integrated retailer's
300k accounts portfolio. Pinpointed
growth opportunities, identified Sales/Balance predictors via Regression in Python, evaluated past
campaign offers, and
conducted distribution analysis on KPIs, all aimed at informing future decisions (Awarded
Citi Gratitude Performance Award)
• Omnichannel Engagement
Strategy: Optimized Omnichannel strategy, employing advanced statistical tests
for channel analysis,
along with Regression Analysis in Python to identify purchase & balance patterns. Implemented
targeted Credit Line Increases
(CLI) to drive sales, attaining a significant 10% increase in sales and improved
channel engagement
Technology Analyst April 2021 - August 2021
• Transaction Pipeline
Automation:
Enhanced Citiβs wallet transaction efficiency by automating 10 pipelines with
AutoSYS watcher
jobs & worked on OLTP data management PoC for reliable data routing and integrity across servers
EXL Service
Business Analyst
(September 2020 β April 2021)
• Delivered machine
learning and analytics solutions for EXLβs healthcare client, dynamically targeting customers for
campaigns
• Cancer Infographic
Campaign Strategy: Spearheaded Cancer infographic campaigns targeting the
cancer susceptible population
by adopting an Ensemble Classification Model in Python with customer prescription and medical
history embeddings. Visualized
the insights and drafted 2 action plans to provide best-suited Infographic
campaigns for EXL's US Healthcare Client (Fortune 500)
National University of Singapore & Hewlett Packard Enterprise
Summer Academic Intern
(May 2019 β June 2019)
• Engineered a wireless haptic gear prototype that enhances virtual reality
immersion by seamlessly transmitting sensor data from three CC2650 nodes to a Raspberry Pi. This
data was transformed and visualized in real-time on a UNITY 3D model, under the mentorship of
Professors Anand Bhojan, Chan Mun Choon, and Tan Wee Kek
• Developed a secure, smart city web-based book management system using Django,
Raspberry Pi, and SQL. Leveraged Microsoft Azure IoT Hub to design an IoT dashboard for real-time
monitoring and data distribution across the network, and utilized Power BI for comprehensive data
analysis
Tagging of Weakly Labeled Acoustic Data Using Skip Layer Connection Detection Classification Model
• Co-author of a published chapter in Springer Lecture Notes in Electrical Engineering (2021), titled Tagging of Weakly Labeled Acoustic Data Using Skip Layer Connection Detection Classification Model.
• Developed an adaptive joint detection classification (JDC) model with skip-layer connections, enhancing neural network depth optimization for classifying weakly labeled acoustic data.
• Achieved a 17.19% error rate over the evaluation set, outperforming existing models like the Bag of Blocks (BOB) and standard JDC models.
• Implemented the model using advanced machine learning techniques like deep residual networks and stochastic gradient descent optimizers, demonstrating improved accuracy in audio tagging tasks.
• Utilized cutting-edge tools like the CHiME home dataset and Librosa signal processing library, gaining hands-on experience in acoustic scene and event classification.
• Published findings on neural network architecture optimization, contributing to the field of weakly labeled data classification in audio processing.
Collaborative Development of a Marketing Channels and Organization Textbook and Manual
•Assisting Professor Gary Fraizer in the development of a comprehensive textbook on Marketing Channels and Organization, which includes in-depth exploration of channel strategy, organizational structure, and management practices. The textbook also covers franchising, channel functions, conflict management, partnership strategies, and other essential marketing topics.
•Co-authoring a Marketing Channel teaching manual with detailed case studies from prominent corporations in both B2B and B2C contexts for each chapter of the textbook. Additionally, contributing to the creation of supplementary teaching and learning resources to enhance the main textbook.
Data Science and Analytics Professional | USC Marshall | Citi & EXL Alumni | Decision Analytics and Healthcare Analytics expertise | Proven success in Data Driven Strategies | Passion for Decision & Consumer Analytics
Resume πΌBorn in the City of Taj, living in the City of Angels. And, I seek to impact the global analytics world.
Los Angeles